Voice Mod is a popular tool for altering your voice during activities like live streaming. It allows you to customize your voice in real-time, making it a fun addition to many streamers’ setups. One of the cool features of Voice Mod for PC is its companion app, available for Android, which lets you control Voice Mod remotely through your phone while streaming. This transforms your phone into a convenient remote control, similar to a Stream Deck.
However, some users encounter a specific issue when trying to connect the app to Voice Mod on their PC. The app attempts to link to the PC via a QR code, but instead of successfully establishing a connection, an error message appears on the phone screen. The message typically says, “There was an unexpected error. The connection with Voice Mod couldn’t be made. Check your computer’s firewall.” This can be quite frustrating, but there’s a twist: the error is not related to the firewall at all, and the fix is a bit more complex.
Understanding the Problem
At first glance, the message seems to suggest that the problem lies in your PC’s firewall settings. However, after investigating, we can confirm that this isn’t the case. Windows Firewall rules for Voice Mod are already configured correctly, and even if your Windows Defender Antivirus is turned off, the issue might persist. So what’s really going on?
The problem arises in a specific setup, where the same computer used for streaming also serves as a workstation for serious tasks. In this case, a VPN connection is established on the same PC using a software called Checkpoint Endpoint Security VPN. This is a unique type of VPN compared to others.
Most VPNs simply create a virtual network adapter on your Windows machine and route the traffic through it. However, Checkpoint Endpoint Security VPN does things differently. It creates a server on your local machine, sending all traffic through your PC’s localhost, which is then tunneled through the VPN connection. This setup, though effective in some ways, can cause conflicts with other services on your computer, including Voice Mod’s remote connection feature.
The Role of Checkpoint VPN
Checkpoint Endpoint Security VPN is a highly specialized security tool. Unfortunately, it has a known conflict with certain software, including the popular game Valorant and its anti-cheat software, Vanguard. If you’re using Checkpoint for VPN, you may encounter issues with Voice Mod’s remote control, as it can’t properly establish a connection due to the way Checkpoint manages network traffic.
In particular, the two Checkpoint services causing the issue are:
Checkpoint Endpoint Client Watchdog
Checkpoint Endpoint Security VPN
How to Fix the Issue
If you’re facing the Voice Mod connection error and you also have Checkpoint running on your system, there are a couple of things you can try to solve the problem:
Stop the Checkpoint Services: You can try stopping both Checkpoint services manually through the Windows Services app. Disabling these services should allow Voice Mod to establish a proper connection with the app on your phone.
Disconnect the VPN: Another potential solution is to make sure that Checkpoint’s VPN is not active. You’ll need to ensure that both Checkpoint services are running, but the VPN connection itself is not active. This way, you can keep the Checkpoint software in place for your work needs, but it won’t interfere with Voice Mod’s functionality.
Once you’ve completed either of these steps, attempt to scan the QR code again. The app should now connect to your PC without any further issues, allowing you to control Voice Mod remotely via your phone.
Conclusion
In summary, the issue with Voice Mod’s remote control app not connecting to your PC is caused by Checkpoint Endpoint Security VPN software, which creates conflicts with network traffic and prevents Voice Mod from linking to your phone. By stopping the necessary services or ensuring the VPN connection is inactive, you can resolve the issue and regain full control over your Voice Mod settings remotely.
This fix is very specific to those using Checkpoint for work-related VPNs, but for others encountering similar issues, the solutions provided may also help resolve connectivity problems with Voice Mod’s remote control feature. Happy streaming!