Upgrading your PC’s RAM can significantly boost performance, but sometimes the process brings along unexpected errors. One such issue you might encounter after installing new RAM sticks is a warning that reads, “Unsupported DIM Found.” If you’re seeing this error message after installing your RAM and booting into Windows, don’t panic. It can be a little misleading and is not directly related to your RAM’s compatibility with your system. Let’s break down the issue and the steps to resolve it.
What’s Happening?
DIM stands for Dual Inline Memory Module, which is just another name for a RAM stick. When you encounter the “Unsupported DIM Found” warning, it might seem like your RAM isn’t supported by your system, but that’s actually not the case. The RAM sticks you’ve installed are likely just fine, and Windows can still boot up without any issues, so the error is likely not related to your RAM’s hardware compatibility.
The Real Culprit: Fury Control Software
This error message isn’t coming from Windows. In fact, it’s caused by leftover software from a previous RAM installation. Here’s why: The previous RAM sticks in your system might have been from Kingston Fury, which is a popular brand of memory modules. Kingston’s Fury line uses special software called Fury Control to manage RGB lighting on their RAM sticks.
The problem arises because this software has been left behind on your system after upgrading to a different brand of RAM—specifically Adata. Even though Adata’s RAM sticks also feature RGB lighting, they use a different software to control it. However, the Fury Control software, which was installed with the old Kingston RAM, is still trying to run, and it throws the “Unsupported DIM Found” warning since it doesn’t recognize the new RAM.
How to Fix the Error
To resolve this issue, follow these steps:
Uninstall Fury Software
You need to remove the leftover Fury software from your system. Here’s how:
Go to Control Panel > Programs and Features (or Settings > Apps in Windows 10/11).
Look for any entries related to “Fury” or “Fury Control.”
Uninstall both of them.
Reboot Your PC
After uninstalling the software, restart your computer. This should get rid of the “Unsupported DIM Found” error, as the software is no longer running.
What If You Want to Control RGB?
If you installed Kingston Fury RAM sticks and still want to control their RGB lighting, the solution is simple. You’ll need to reinstall the Fury Control software, but there’s a catch: You don’t need to go to the Microsoft Store. Here’s what you can do:
Visit the Kingston Fury website and find the software download page.
Instead of using the Microsoft Store link, look for an option to download a ZIP archive containing the Fury Control software.
Extract the ZIP file and run the executable file to install the software normally.
Dealing with Further Issues
If reinstalling the software doesn’t resolve the issue, there may be an additional problem with the Fury SDK (Software Development Kit), which is sometimes left behind during uninstallation. Here’s what to do:
Navigate to Program Files (x86) > Kingston Fury and look for the Fury SDK folder.
Inside the SDK folder, you’ll find a file called unin0000.exe (or something similar).
Run this file to uninstall the SDK, then go back to the Applications section in Windows Settings and uninstall the Fury software again.
Restart your PC.
Now, reinstall the Fury Control software again, following the steps above. The software should now correctly detect your Kingston Fury RAM and allow you to control the RGB lighting.
Conclusion
The “Unsupported DIM Found” error after installing new RAM is often due to leftover software from previous memory modules. By uninstalling the old software and reinstalling the necessary control software, you can clear the error and get your system running smoothly again. Whether you’re managing RGB lighting or simply want to ensure your new RAM works correctly, this guide will help you resolve the issue efficiently.